IdeaFarms Creative Studio
FAQ
The questions we are asked most often, answered. If yours isn’t here, the studio is a message away.
How much does 3D printing cost in India?
Ready-made pieces are priced individually — every product page on the catalogue shows its price in rupees. Custom and bulk work is quoted per project rather than per unit, because the cost depends on size, material, finish and quantity. Send us a brief and we come back with pricing, usually within one business day.
How long will my order take?
Most orders arrive within 7–12 working days. That is production plus shipping: laser-engraved pieces are produced in 2–3 business days after design approval and 3D-printed pieces in 2–5, depending on size and finish. Standard delivery then takes 5–7 working days from dispatch. Remote PIN codes can add a few days.
How much does shipping cost?
Shipping is free on orders of ₹2,000 or above. Orders below ₹2,000 ship at a flat ₹150. Express delivery is available on request for an additional charge — write to us before ordering and we will confirm the options for your PIN code.
Do you offer Cash on Delivery?
No — all orders are prepaid. You pay online at checkout by UPI, card, net banking or wallet through our payment gateway, and your order goes into production once payment is confirmed. We do not offer Cash on Delivery, because every piece is made to order and cannot be resold if a parcel is refused at the door.
How durable are 3D printed products?
They are solid everyday objects, not fragile display models — our decor, organisers and keychains are printed in PLA or PETG and hold up to normal indoor handling for years. Keep PLA pieces out of sustained direct sunlight and out of a closed car in summer, as the material softens with prolonged heat. Wipe clean with a damp cloth; do not put them in a dishwasher.
Do you make custom 3D printed gifts in Pune?
Yes. IdeaFarms is a maker studio in Wadgaonsheri, Pune, producing custom 3D-printed gifts, home decor and personalised keepsakes to order. You can order online for delivery anywhere in India, or visit the studio Monday to Saturday between 10am and 7pm. Send us your idea and we will come back with options, a quote and a timeline.
Can I order personalised keychains in bulk?
Yes. Bulk orders start at 25 pieces and are quoted per project. Tell us the quantity, the material and any artwork or logo you want applied, and we come back with pricing, a material recommendation and a timeline — usually within one business day. Typical production lead time is 7–14 days.
Do you take corporate gifting and branded orders?
Yes — corporate gifting, event giveaways and branded merchandise are among the most common briefs we take, in both 3D printing and laser engraving. Bulk orders start at 25 pieces. Send your brief with any logo or artwork and we will quote pricing, materials and a timeline, usually within one business day.
What materials do you print in?
We print in PLA, PETG, resin and wood-fill. If you are not sure which suits your piece, say so in your brief — we recommend a material along with the quote, based on the size of the piece, the finish you want and how it will be used.
Do you ship outside India?
We currently ship within India only. If you need an order sent abroad, contact us before ordering and we will see what we can arrange.
How do I track my order?
As soon as your order is dispatched we email you the courier name and tracking number. If the tracking has not updated for more than 3 working days, write to us and we will chase it with the courier.
Can I change my delivery address after ordering?
Yes, as long as the order has not been dispatched. Email us with your order number as soon as possible. Once a package is with the courier we cannot redirect it.
Can I return or exchange my order?
No — we cannot accept returns or exchanges for a change of mind, because every piece is produced for a single customer and cannot be restocked or resold. We do remake or replace, free of charge, anything that arrives damaged, defective, or different from what you ordered.
What if my order arrives damaged?
We remake or replace it free of charge. Contact us within 48 hours of delivery with your order number and a photo of the damage. The same 48-hour window applies if a package is marked delivered but has not reached you — tell us and we will open an enquiry with the courier.
I made a typo in my personalisation — can it be fixed?
Not once production has started. Personalised pieces are replaced only for defects or for our errors, not for details submitted incorrectly at checkout. Please double-check spelling, sizing and colours before placing a custom order — and if you are unsure about anything, ask us first.
Can I cancel my order?
Not once production has started. Because pieces are made to order, sales are final from that point, and a change of mind after production begins is not covered by our refund policy. If something needs changing, contact us as soon as possible with your order number.
How do I start a custom or bulk order?
Send us your idea — a sketch, a reference photo, or just a description — and we will come back with options, a quote and a timeline, usually within one business day. The more detail you share, the closer the first proof will be. Bulk orders start at 25 pieces.